ALL OPEN AS NORMAL......any queries email us on richardg.long@virgin.net

 

Payment for Posted orders.

Cheques or PO’s with your order please payable to Heritage Stamps. Payment in decimal mint GB stamps, accepted at 75% of face value. You may of course pay with Credit cards (Visa, Mastercard and Switch only), for orders over £25.00. 

Stock.

All items are offered as described, although some items may be in short supply. All prices are subject to current stock and may be subject to change due to market fluctuations. All our individual items which now are in picture form may differ slightly in density and colour due to the scanning techniques used.

 Packaging.

Many of you help us to keep our overheads down by returning the packaging with your next order, which can then be recycled, a huge thank you and please continue.

Guarantee.

 In the unlikely event of you not being entirely satisfied with your order we offer our "NO QUIBBLE" guarantee. Just return the items to us within 10 days of receipt and we will exchange, credit or refund.

Service.

Whilst we endeavour to return your order within 4/5 working days or sooner, there are times of the year when this is not possible. Usually this is due to us attending one or other of the main stamp exhibitions like STAMPEX, or of course annual Summer holidays plus Easter and Christmas time when we always have a break either side of the bank holidays. Kindly note we are usually closed for August for annual stock taking and holidays.

So if you're order is particularly urgent, telephone or email us first!!!

(Email is checked everyday even if the office is closed)

Delivery/Post.

All items are sent at the customer’s risk, First class unless special delivery has been requested and paid for. Ordinary post at £1.00, Special Delivery £4.50. Please note that orders which include quantities of packs and covers will cost considerably more to post (average order at approx £2.50) PLEASE ALLOW FOR THIS, any excess will be refunded in current postage stamps.

Cancellation

You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt.  Our terms and conditions do not affect your statutory rights.